Shipping policy
Shipping is free for orders over € 199.
For orders less than € 199, there are separate delivery charges depending on the delivery area. The costs are as follows:
| Country | Area | Shipping price | Free shipping |
|---|---|---|---|
| Afghanistan | Zona 5 | €22,00 | €199.00 |
| Albania | Zona 4 | €17,50 | €199.00 |
| Algeria | Zona 3 | €15,00 | €199.00 |
| American Samoa | Zona 5 | €22,00 | €199.00 |
| Andorra | Zona 4 | €17,50 | €199.00 |
| Angola | Zona 5 | €22,00 | €199.00 |
| Anguilla | Zona 4 | €17,50 | €199.00 |
| Antarctica | Zona 5 | €22,00 | €199.00 |
| Antigua and Barbuda | Zona 4 | €17,50 | €199.00 |
| Argentina | Zona 4 | €17,50 | €199.00 |
| Armenia | Zona 3 | €15,00 | €199.00 |
| Aruba | Zona 4 | €17,50 | €199.00 |
| Australia | Zona 5 | €22,00 | €199.00 |
| Austria | Zona 1 | €9,90 | €199.00 |
| Azerbaijan | Zona 3 | €15,00 | €199.00 |
| Bahamas | Zona 4 | €17,50 | €199.00 |
| Bahrain | Zona 3 | €15,00 | €199.00 |
| Bangladesh | Zona 3 | €15,00 | €199.00 |
| Barbados | Zona 4 | €17,50 | €199.00 |
| Belarus | Zona 4 | €17,50 | €199.00 |
| Belgium | Zona 1 | €9,90 | €199.00 |
| Belize | Zona 4 | €17,50 | €199.00 |
| Benin | Zona 5 | €22,00 | €199.00 |
| Bermuda | Zona 4 | €17,50 | €199.00 |
| Bhutan | Zona 3 | €15,00 | €199.00 |
| Bolivia | Zona 4 | €17,50 | €199.00 |
| Bosnia and Herzegovina | Zona 4 | €17,50 | €199.00 |
| Botswana | Zona 5 | €22,00 | €199.00 |
| Brazil | Zona 4 | €17,50 | €199.00 |
| Brunei | Zona 3 | €15,00 | €199.00 |
| Bulgaria | Zona 1 | €9,90 | €199.00 |
| Burkina Faso | Zona 5 | €22,00 | €199.00 |
| Burundi | Zona 5 | €22,00 | €199.00 |
| Cambodia | Zona 4 | €17,50 | €199.00 |
| Cameroon | Zona 5 | €22,00 | €199.00 |
| Canada | Zona 2 | €12,50 | €199.00 |
| Cape Verde | Zona 5 | €22,00 | €199.00 |
| Chad | Zona 5 | €22,00 | €199.00 |
| Chile | Zona 4 | €17,50 | €199.00 |
| China | Zona 3 | €15,00 | €199.00 |
| Colombia | Zona 4 | €17,50 | €199.00 |
| Comoros | Zona 5 | €22,00 | €199.00 |
| Congo | Zona 5 | €22,00 | €199.00 |
| Costa Rica | Zona 4 | €17,50 | €199.00 |
| Côte d'Ivoire | Zona 5 | €22,00 | €199.00 |
| Croatia | Zona 2 | €12,50 | €199.00 |
| Cuba | Zona 5 | €22,00 | €199.00 |
| Cyprus | Zona 4 | €17,50 | €199.00 |
| Czech Republic | Zona 1 | €9,90 | €199.00 |
| Denmark | Zona 2 | €12,50 | €199.00 |
| Dominica | Zona 4 | €17,50 | €199.00 |
| Dominican Republic | Zona 4 | €17,50 | €199.00 |
| East Timor | Zona 5 | €22,00 | €199.00 |
| Ecuador | Zona 4 | €17,50 | €199.00 |
| Egypt | Zona 3 | €15,00 | €199.00 |
| El Salvador | Zona 4 | €17,50 | €199.00 |
| England | Zona 2 | €12,50 | €199.00 |
| Equatorial Guinea | Zona 5 | €22,00 | €199.00 |
| Eritrea | Zona 5 | €22,00 | €199.00 |
| Estonia | Zona 2 | €12,50 | €199.00 |
| Ethiopia | Zona 5 | €22,00 | €199.00 |
| Federated States of Micronesia | Zona 5 | €22,00 | €199.00 |
| Fiji | Zona 5 | €22,00 | €199.00 |
| Finland | Zona 2 | €12,50 | €199.00 |
| France | Zona 1 | €9,90 | €199.00 |
| French Guiana | Zona 4 | €17,50 | €199.00 |
| French Polynesia | Zona 5 | €22,00 | €199.00 |
| Gabon | Zona 5 | €22,00 | €199.00 |
| Gambia | Zona 5 | €22,00 | €199.00 |
| Georgia | Zona 5 | €22,00 | €199.00 |
| Germany | Zona 1 | €9,90 | €199.00 |
| Ghana | Zona 5 | €22,00 | €199.00 |
| Gibraltar | Zona 4 | €17,50 | €199.00 |
| Greece | Zona 2 | €12,50 | €199.00 |
| Greenland | Zona 5 | €22,00 | €199.00 |
| Grenada | Zona 4 | €17,50 | €199.00 |
| Guadeloupe | Zona 4 | €17,50 | €199.00 |
| Guam | Zona 5 | €22,00 | €199.00 |
| Guatemala | Zona 4 | €17,50 | €199.00 |
| Guernsey | Zona 4 | €17,50 | €199.00 |
| Guinea | Zona 5 | €22,00 | €199.00 |
| Guyana | Zona 4 | €17,50 | €199.00 |
| Haiti | Zona 4 | €17,50 | €199.00 |
| Honduras | Zona 4 | €17,50 | €199.00 |
| Hong Kong | Zona 3 | €15,00 | €199.00 |
| Hungary | Zona 1 | €9,90 | €199.00 |
| Iceland | Zona 4 | €17,50 | €199.00 |
| India | Zona 3 | €15,00 | €199.00 |
| Indonesia | Zona 4 | €17,50 | €199.00 |
| Iran | Zona 5 | €22,00 | €199.00 |
| Iraq | Zona 5 | €22,00 | €199.00 |
| Ireland | Zona 2 | €12,50 | €199.00 |
| Israel | Zona 3 | €15,00 | €199.00 |
| Jamaica | Zona 4 | €17,50 | €199.00 |
| Japan | Zona 3 | €15,00 | €199.00 |
| Jersey | Zona 5 | €22,00 | €199.00 |
| Jordan | Zona 3 | €15,00 | €199.00 |
| Kazakhstan | Zona 5 | €22,00 | €199.00 |
| Kenya | Zona 5 | €22,00 | €199.00 |
| Kiribati | Zona 5 | €22,00 | €199.00 |
| Kosovo | Zona 4 | €17,50 | €199.00 |
| Kuwait | Zona 3 | €15,00 | €199.00 |
| Kyrgyzstan | Zona 5 | €22,00 | €199.00 |
| Latvia | Zona 2 | €12,50 | €199.00 |
| Lebanon | Zona 3 | €15,00 | €199.00 |
| Lesotho | Zona 5 | €22,00 | €199.00 |
| Liberia | Zona 5 | €22,00 | €199.00 |
| Libya | Zona 3 | €15,00 | €199.00 |
| Liechtenstein | Zona 3 | €15,00 | €199.00 |
| Lithuania | Zona 2 | €12,50 | €199.00 |
| Luxemburg | Zona 1 | €9,90 | €199.00 |
| Madagascar | Zona 5 | €22,00 | €199.00 |
| Malawi | Zona 5 | €22,00 | €199.00 |
| Malaysia | Zona 4 | €17,50 | €199.00 |
| Maldives | Zona 5 | €22,00 | €199.00 |
| Mali | Zona 5 | €22,00 | €199.00 |
| Malta | Zona 4 | €17,50 | €199.00 |
| Martinique | Zona 4 | €17,50 | €199.00 |
| Mauritania | Zona 5 | €22,00 | €199.00 |
| Mauritius | Zona 5 | €22,00 | €199.00 |
| Mayotte | Zona 5 | €22,00 | €199.00 |
| Mexico | Zona 4 | €17,50 | €199.00 |
| Moldova | Zona 4 | €17,50 | €199.00 |
| Mongolia | Zona 5 | €22,00 | €199.00 |
| Montenegro | Zona 4 | €17,50 | €199.00 |
| Montserrat | Zona 4 | €17,50 | €199.00 |
| Morocco | Zona 3 | €15,00 | €199.00 |
| Mozambique | Zona 5 | €22,00 | €199.00 |
| Myanmar | Zona 5 | €22,00 | €199.00 |
| Namibia | Zona 5 | €22,00 | €199.00 |
| Nauru | Zona 5 | €22,00 | €199.00 |
| Nepal | Zona 5 | €22,00 | €199.00 |
| Netherlands | Zona 1 | €9,90 | €199.00 |
| Netherlands Antilles | Zona 5 | €22,00 | €199.00 |
| New Caledonia | Zona 5 | €22,00 | €199.00 |
| New Zealand | Zona 5 | €22,00 | €199.00 |
| Nicaragua | Zona 4 | €17,50 | €199.00 |
| Niger | Zona 5 | €22,00 | €199.00 |
| Nigeria | Zona 5 | €22,00 | €199.00 |
| Niue | Zona 5 | €22,00 | €199.00 |
| North Korea | Zona 5 | €22,00 | €199.00 |
| Northern Ireland | Zona 2 | €12,50 | €199.00 |
| Norway | Zona 4 | €17,50 | €199.00 |
| Oman | Zona 3 | €15,00 | €199.00 |
| Pakistan | Zona 3 | €15,00 | €199.00 |
| Palau | Zona 5 | €22,00 | €199.00 |
| Panama | Zona 4 | €17,50 | €199.00 |
| Papua New Guinea | Zona 5 | €22,00 | €199.00 |
| Paraguay | Zona 4 | €17,50 | €199.00 |
| Peru | Zona 4 | €17,50 | €199.00 |
| Philippines | Zona 4 | €17,50 | €199.00 |
| Poland | Zona 1 | €9,90 | €199.00 |
| Portugal | Zona 1 | €9,90 | €199.00 |
| Principality of Monaco | Zona 1 | €9,90 | €199.00 |
| Puerto Rico | Zona 4 | €17,50 | €199.00 |
| Qatar | Zona 3 | €15,00 | €199.00 |
| Romania | Zona 1 | €9,90 | €199.00 |
| Rwanda | Zona 5 | €22,00 | €199.00 |
| Saint Barthélemy | Zona 4 | €17,50 | €199.00 |
| Saint Kitts and Nevis | Zona 4 | €17,50 | €199.00 |
| Saint Lucia | Zona 4 | €17,50 | €199.00 |
| Saint Martin | Zona 4 | €17,50 | €199.00 |
| Saint Pierre and Miquelon | Zona 4 | €17,50 | €199.00 |
| Saint Vincent, Grenadines | Zona 4 | €17,50 | €199.00 |
| Samoa | Zona 5 | €22,00 | €199.00 |
| São Tomé and Príncipe | Zona 4 | €17,50 | €199.00 |
| Saudi Arabia | Zona 3 | €15,00 | €199.00 |
| Scotland | Zona 1 | €9,90 | €199.00 |
| Senegal | Zona 5 | €22,00 | €199.00 |
| Serbia | Zona 4 | €17,50 | €199.00 |
| Seychelles | Zona 5 | €22,00 | €199.00 |
| Sierra Leone | Zona 5 | €22,00 | €199.00 |
| Singapore | Zona 3 | €15,00 | €199.00 |
| Slovakia | Zona 1 | €9,90 | €199.00 |
| Slovenia | Zona 1 | €9,90 | €199.00 |
| Somalia | Zona 5 | €22,00 | €199.00 |
| South Africa | Zona 4 | €17,50 | €199.00 |
| South Korea | Zona 4 | €17,50 | €199.00 |
| Spain | Zona 1 | €9,90 | €199.00 |
| Sri Lanka | Zona 3 | €15,00 | €199.00 |
| St. Helena | Zona 5 | €22,00 | €199.00 |
| Sudan | Zona 5 | €22,00 | €199.00 |
| Suriname | Zona 4 | €17,50 | €199.00 |
| Svalbard and Jan Mayen | Zona 5 | €22,00 | €199.00 |
| Swaziland | Zona 5 | €22,00 | €199.00 |
| Sweden | Zona 2 | €12,50 | €199.00 |
| Switzerland | Zona 5 | €22,00 | €199.00 |
| Syria | Zona 5 | €22,00 | €199.00 |
| Taiwan | Zona 4 | €17,50 | €199.00 |
| Tajikistan | Zona 5 | €22,00 | €199.00 |
| Tanzania | Zona 5 | €22,00 | €199.00 |
| Thailand | Zona 4 | €17,50 | €199.00 |
| Togo | Zona 5 | €22,00 | €199.00 |
| Tokelau | Zona 5 | €22,00 | €199.00 |
| Tonga | Zona 5 | €22,00 | €199.00 |
| Trinidad and Tobago | Zona 4 | €17,50 | €199.00 |
| Tunisia | Zona 3 | €15,00 | €199.00 |
| Turkey | Zona 4 | €17,50 | €199.00 |
| Turkmenistan | Zona 5 | €22,00 | €199.00 |
| Uganda | Zona 5 | €22,00 | €199.00 |
| Ukraine | Zona 4 | €17,50 | €199.00 |
| United Arab Emirates | Zona 3 | €15,00 | €199.00 |
| United Kingdom | Zona 2 | €12,50 | €199.00 |
| Uruguay | Zona 4 | €17,50 | €199.00 |
| Uzbekistan | Zona 5 | €22,00 | €199.00 |
| Vanuatu | Zona 5 | €22,00 | €199.00 |
| Venezuela | Zona 4 | €17,50 | €199.00 |
| Vietnam | Zona 4 | €17,50 | €199.00 |
| Wales | Zona 2 | €12,50 | €199.00 |
| Wallis and Futuna | Zona 5 | €22,00 | €199.00 |
| Western Sahara | Zona 5 | €22,00 | €199.00 |
| Yemen | Zona 5 | €22,00 | €199.00 |
| Zambia | Zona 5 | €22,00 | €199.00 |
| Zimbabwe | Zona 5 | €22,00 | €199.00 |
You can check which zone your country corresponds to using the box below:
Shipping (as well as deliveries) is carried out from Monday to Friday.
We do not ship (and deliver) on public holidays.
The couriers used are TNT, DHL and FedEX. The choice of the courier used is at the sole discretion of the sender.
CUSTOMS DUTIES
Customs duties and/or taxes may be levied, as applicable in the country of destination, on goods delivered outside Italy. Any customs duties are the sole responsibility of the customer. RelaxsanShop cannot establish or control the customs duties imposed by the destination country. Should the customer refuse to receive the order due to customs duties, RelaxsanShop will recall the order and the customer will be reimbursed without the transport costs and possibly all the costs relating to the return process.