Return request
To initiate a return, please enter your order number or tracking number.
Please enter a valid order number or tracking number.
Return Instructions
- Enter your order number (including 0) or the tracking number of your order. *You can proceed with the return only within 15 days of receipt of goods.
- Select the product (or products) you want to return.
- Select the reason for which you want to return (it is important for us to know the reason for your return in order to improve products and / or service)
- Check your details, shipping address and your email address.
- Print the pre-filled return form that you will receive by email.
- Put the product(s) you intend to return in a box, along with the pre-filled return form, and return the products to the following address: CALZE GT SRL - Via Cadimarco, 44/N Asola 46041 (MN) - Italy.
- The expenses for the return are charged to the customer. Within 5 days from the receipt of your package at our warehouses we will issue the relative refund.